Shipping policy
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. You will receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location and order weight. Delivery times vary depending on your location and chosen shipping method.
Delays
We are not responsible for delays caused by courier services, customs, or events beyond our control.
Incorrect Address
Please ensure your shipping details are correct. We cannot refund or replace items shipped to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at store@flarelab.com so we can assist you in filing a claim or arranging a replacement.
International Shipping
International orders may be subject to customs fees, duties, or taxes. These charges are the responsibility of the customer.