📩 Get in touch
Talk to the lab.
Bulk orders, custom prints, partnership pitches, or just curious about a model — we read every message and reply within one business day.
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hello@flarelab.com
Replies within 24h
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Phone
0962 608 0440
Mon–Sat · 10am–6pm
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Lab
Metro Manila, Philippines
By appointment only
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DM us
@flarelab
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Send a message
Tell us what you need. We'll get back fast.
Lab hours
- Mon – Fri10am – 6pm
- Saturday11am – 5pm
- SundayClosed
- HolidaysEmail only
Visit the lab
Metro Manila, Philippines
By appointment — message us first so we can have your order print-ready.
Before you message
Quick answers to the questions we get most.
How long does shipping take?
Metro Manila: 1–2 business days. Provincial: 3–5 business days via J&T or LBC. Same-day rider courier available within Metro Manila for an extra fee — message us first.
Do you do custom prints?
Yes. Send us an STL file or a clear reference image with target size. Quote turnaround: 24–48 hours. Print + finishing lead time depends on complexity.
What about bulk orders?
Bulk discount kicks in at 10+ units of the same model. For corporate gifting, wedding favors, or events of 50+ pieces, message us — we'll send a tailored quote and lead time.
Can I pick up at the lab?
Yes — by appointment only. Place the order online, choose "Pickup" at checkout, and we'll confirm the slot within a few hours.
What if my print arrives damaged?
Snap a photo within 48 hours of delivery and email us. We reprint and reship free of charge — no questions, no return required.
What filament do you use?
PLA+ from Polymaker and eSun for most pieces — food-safe, low-odor, durable. PETG and TPU available on request for outdoor or flex pieces.